The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy and Modern
“The room was immaculately clean and beautifully decorated, with neutral tones that created a calming atmosphere. The comfortable bedding was perfect for a restful night's sleep.” view full review
Delicious Breakfast!
“The breakfast buffet was a good surprise, offering a wide variety of delicious options that set a positive tone for the day ahead.” view full review
Secure Parking
“The parking facilities were not only easy to access but also felt very secure, allowing us to relax during our stay.” view full review
Excellent Shuttle Service
“The shuttle service was incredibly convenient, making our transfers to and from the airport seamless, even during late hours.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Services
Free airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Room features
Air conditioning
Heating
Soundproofed rooms
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
10720 Cambie Road,
Richmond,
Canada,
V6X 1K8,
British Columbia
Map view
10720 Cambie Road,
Richmond,
Canada,
V6X 1K8,
British Columbia
City landmarks
4211 No. 3 Rd Lipont Place
Titanic: The Artifact Exhibition
720 m
Park
Richmond Nature Park
2.0
km
Garden
VanDusen Botanical Garden
6.5
km
3810 Jacombs Rd
Apex Adventure Plex
2.2
km
Church
st edward's anglican church
840 m
Church
Fraserview Mennonite Brethren Church
850 m
4100 No 5 Rd
King George Park
1.3
km
Church
Peace Mennonite Church
930 m
Ismaili Jamatkhana Richmond
950 m
Church
Saint Monica Parish
1.0
km
Senior University
1.2
km
Public Building
Colonel Sherman Armoury
1.5
km
Zone Bowling Ctr
1.4
km
9111 Beckwith Rd
EXIT Richmond
2.2
km
3471 No 3 Rd
Time Escape
2.1
km
Garden City Rd
Garden City Lands
1.6
km
Kingdom Hall Of Jehovah's Witnesses
1.6
km
Hot Shot Billiard Ltd
1.6
km
Mall
Lansdowne Centre
2.2
km
Bridge
North Arm Bridge
2.2
km
Church
Richmond Capstan Alliance Church
1.7
km
Shopping Area
CF Richmond Centre
3.1
km
Casino
River Rock Casino Resort
2.2
km
6620 Garden City Road
Garden City Community Park and Arboretum
2.6
km
Mitchell Island
2.2
km
Church
The Church in Richmond
1.9
km
Working River
1.9
km
Shopping Area
Parker Place
2.2
km
Kwantlen University College
2.0
km
Great Canadian Casino
2.0
km
Nearby
Church
Fraserview Mennonite Brethren Church
450 m
Restaurants
Eggspectation
380 m
10551 St. Edwards Dr
Shark Club Sports Bar & Grill
580 m
10331 St. Edwards Dr
Denny's
770 m
10211 St. Edwards Dr
Kiyo Sushi
850 m
110-11590 Cambie Rd
Continental Seafood Restaurant
880 m
11700 Cambie Rd
Tandoori Kona
940 m
11700 Cambie Rd #170
Little Ongpin
1.2
km
4093 No. 5 Rd
Lucky Joy Restaurant
1.1
km
11780 Thorpe Rd Unit 150
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean
friendly staff
noisy
construction inconvenience
7.8/10
Very good
Rooms
7.9
Location
7.7
Service
8.5
Dining
6.9
Guest reviews
7.8/10
based on 12 reviews
8.7
8.7/10 based on 784 reviews
Mark
United Kingdom,
May
2024
8.2/10
My stay at the hotel was delightful overall. The rooms were very comfortable, and the staff were extremely friendly and helpful. The restaurant served the most delicious food, making it a lovely experience. However, there were issues with the technology in the room and some concerns about child safety that were addressed. Having a cot brought to the room was a bit of a hassle but was eventually resolved to my satisfaction.
Rooms
8.0
The rooms were clean, spacious, and well-designed. The large Samsung Smart TVs were impressive, although the 'smart' features were restricted due to safety concerns raised by the manager.
Service
9.0
The staff were very helpful and accommodating. Their service resembled that of upscale hotels in downtown areas, which was a pleasant surprise.
Location
9.0
The location was superb, especially for airport access. The courtesy shuttle service, even during odd hours, was greatly appreciated.
Dining
7.0
The dining experience was above average, although there were some issues with breakfast timing and replenishing food promptly. Despite this, the prices were reasonable compared to other places.
Facilities
8.0
The hotel offers various amenities and services such as room service, car hire, and airport shuttle, enhancing the overall stay.
Jeremy
United States,
March
2024
8.0/10
I had a mixed experience at the hotel. The rooms, although comfortable and well-appointed, had a connecting door which wasn't ideal. The location was convenient with many nearby stores and restaurants, but the shuttle service took longer than expected. The dining options were satisfying, but there were some discrepancies with the breakfast timings. Despite these shortcomings, the staff was welcoming and accommodating, making my stay pleasant overall.
Rooms
8.0
My room was comfortable, spacious, and well-equipped with great amenities like a mini fridge, microwave, and coffee maker. However, the connecting door was not my preference.
Service
9.0
The staff was very nice and welcoming, making me feel appreciated and well taken care of.
Location
7.0
The location was perfect, surrounded by plenty of stores and restaurants within a short walking or transit distance. However, the shuttle service, though free, was a bit time-consuming.
Dining
8.0
The dining experience was enjoyable, with delicious room service options and a nice nearby restaurant. However, there were some issues with the stated breakfast timings.
Facilities
8.0
The facilities were adequate, offering everything I needed for a comfortable stay.
Gilbert
United States,
March
2024
7.6/10
My stay at the hotel was quite pleasant overall. The rooms were very clean and very comfortable, making for a nice experience, but I did find the noise levels a bit bothersome at times. The hotel itself was very clean and offered a great level of comfort.
Rooms
8.0
I found the rooms to be very clean and very comfortable, creating a nice environment during my stay.
Service
9.0
The service at the hotel was very friendly and accommodating, which made my experience quite enjoyable.
Location
7.0
The hotel's location was good, providing convenient access for my travel needs. However, there were some inconveniences like construction dumpsters blocking the area occasionally.
Dining
6.0
The dining experience was probably good overall, but the limited food options, with only pork and eggs available, were a bit disappointing.
Facilities
8.0
The hotel offered a range of facilities that were more than accommodating for my needs during the stay.
clean
noisy
Frederick
United Kingdom,
January
2024
8.8/10
I had a wonderful stay at the hotel. The rooms were very clean, comfortable, and equipped with modern technology. The staff was friendly and accommodating. The location was excellent, especially being close to the airport. The dining experience was nice and reasonably priced. Overall, a great value for the money.
Rooms
9.0
The rooms were very clean and comfortable, with modern technology.
Service
9.0
The staff was friendly and accommodating.
Location
9.0
The location was excellent, especially being close to the airport.
Dining
8.0
The dining experience was nice and reasonably priced.
Facilities
9.0
The facilities were great overall.
Matt
United Kingdom,
January
2024
8.0/10
My stay at the Holiday Inn was a mixed experience. The rooms were spacious and the shower was superb, but the inability to block out sunlight early in the morning was a downside. The service was excellent, with enthusiastic and friendly staff, but the location was a bit challenging with limited walkable options. The dining was quite good but not directly in the hotel. The facilities were convenient with secure parking available.
Rooms
8.0
The room was large and spacious, and the shower was superb.
Service
9.0
The staff, from front desk to shuttle drivers, were brilliant, welcoming, and friendly with oodles of enthusiasm.
Location
7.0
The hotel is in a commercial area, making it a bit hard to get to, but it's close to the airport with a free shuttle service.
Dining
8.0
The dining experience was good in the nearby restaurant, not in the hotel directly.
Facilities
8.0
The hotel offers secure parking and other essential services for a convenient stay.
Chris
United Kingdom,
January
2024
7.0/10
My stay was decent overall. The hotel had recently been renovated, but the room felt stuffy and filled with offgassing chemicals. The location was convenient with plenty of stores and restaurants nearby, perfect for my needs in Richmond. However, the major traffic noise from the nearby highway was a drawback, and the absence of a fridge in the room was inconvenient.
Rooms
6.0
The freshly redone room was a bit overwhelming with offgassing chemicals, making it uncomfortable. Unfortunately, it lacked soundproofing against the noise from the nearby highway.
Service
7.0
The service was inconsistent; while some staff members were kind and attentive, others were nowhere to be seen. Ian at the front desk stood out for his excellent customer service.
Location
8.0
The hotel's location suited my needs well for my activities in Richmond. It was close to the airport with a shuttle service, and there were plenty of nearby stores and restaurants for convenience.
Dining
7.0
However, the dining experience was decent overall with good value and variety.
Facilities
7.0
The hotel's facilities were satisfactory, but there were some missed opportunities like the absence of a fridge in the room.
convenient location
traffic noise
Karl
United Kingdom,
December
2023
8.2/10
I was pleasantly surprised by my stay at the hotel. The rooms were spacious, recently renovated, and had a modern feel, but I was a bit disappointed with the connecting door in my room that wasn't my preference. The service was top-notch, with a very welcoming and helpful staff, although they were a bit persistent in cleaning my room even with a do-not-disturb sign. The location was perfect, especially for airport travelers, with plenty of nearby stores and restaurants and easy access to transit options, but the lack of in-room movie options was a downside. The dining experience was fantastic, offering fresh and tasty meals, but I wish there were more choices available. Overall, a comfortable and convenient stay.
Rooms
8.0
The rooms were spacious, recently renovated, and had a good modern feel. I wasn't a fan of the connecting door that was not my preference.
Service
9.0
The staff was very nice and welcoming, and their dining experience was great, although a bit too persistent in cleaning my room against my wishes.
Location
9.0
The location was perfect, particularly for airport travelers, with plenty of stores and restaurants nearby and easy access to transit options.
Dining
8.0
The dining experience was fantastic, with fresh and tasty meals, but I wish there were more choices available.
Facilities
7.0
The hotel offers a variety of useful facilities, making the stay more convenient.
Convenient location
Connecting door in room
Dean
United Kingdom,
June
2023
6.6/10
I had a mixed experience at the hotel. On the positive side, they eventually provided a cot for my room after some negotiation, and the rooms are undergoing a makeover. However, the inaccessible 'smart' TV features due to concerns about inappropriate content were a drawback to me.
Rooms
7.0
My room was finally equipped with a cot after discussing the issue with the staff. The ongoing room makeover was noticeable.
Service
6.0
The service was a bit of a hit or miss. While the staff were accommodating when I requested a quiet room, the lack of soundproof walls and noisy early morning activities by the staff were a downside.
Location
8.0
The hotel is conveniently located close to the airport, which was a plus for me. However, being in a commercial area limited nearby activities.
Dining
5.0
I found the dining experience to be average. The repetitive breakfast options were a bit disappointing, especially since complimentary breakfasts are common in other similar establishments.
Facilities
7.0
Jim
United Kingdom,
June
2023
7.8/10
My stay at this hotel was fantastic. The rooms near the elevators are very nice, comfortable, well-kept, and spotlessly clean. They are equipped with everything you need like an in-room safe, iron, ironing board, mini fridge, microwave, and a coffee maker with a variety of coffee and teas.
Rooms
9.0
The rooms were very comfortable, well kept, and very clean.
Service
8.0
The service was excellent, especially considering the unexpected influx of passengers from cancelled flights. The staff members were mostly accommodating and friendly, although there was a slight delay due to phone calls.
Location
7.0
The hotel is conveniently located close to the airport, making it handy for early morning flights. While there is some plane noise, the overall value is good, and with bookable shuttle service, it's just ten minutes away. Richmond itself is an interesting area with a Chinese Canadian orientation.
Dining
7.0
The dining experience was good. Although breakfast was not included in the rate, it was worth it as the traditional Irish pancakes were delicious.
Facilities
8.0
The hotel offers a range of facilities including room service, dry cleaning, housekeeping, and more, making the stay convenient and comfortable.
Nancy
United States,
June
2023
7.8/10
The hotel has helpful staff and fine facilities, including a fridge and a microwave oven. However, my room was next to the elevator, and the elevator noise bothered me while trying to sleep.
Rooms
8.0
The rooms are clean and comfortable, equipped with a fridge and a microwave oven.
Service
9.0
The staff admitted they do not have soundproof walls but were very friendly and nice. The owner/manager was cooperative.
Location
7.0
The hotel is in a commercial area, limiting activities within walking distance. It's better suited for those coming to or from the airport.
Dining
7.0
The complimentary breakfast was a hearty meal to fuel my day, but the selection was very limited.
Facilities
8.0
The hotel offers various facilities such as room service, car hire, and laundry.
George
United Kingdom,
May
2023
6.8/10
My stay at the hotel was generally pleasant. The rooms were nice and cozy, modern, clean, and comfortable, although the lack of blackout curtains made it hard to sleep in. The noise from Highway 99 and the early morning garbage collection below were a downside. The service was exceptional, with friendly and helpful staff in various areas. The location was a bit isolated with limited walkable options, but the attached restaurant Frogg and Suds was convenient. The dining experience had its ups and downs, with a satisfactory selection but cold items and inconsistent replenishment. Overall, the facilities were decent.
Rooms
7.0
The rooms were nice and cozy, modern, clean, and comfortable, although the lack of blackout curtains was an issue.
Service
9.0
The service was excellent, with accommodating and kind staff throughout my stay.
Location
6.0
The location was a bit secluded with limited nearby dining options, but the attached restaurant was convenient.
Dining
5.0
The dining experience had its ups and downs, with a satisfactory selection but cold items and inconsistent replenishment.
Facilities
7.0
The facilities were decent during my stay.
John
United Kingdom,
May
2023
8.2/10
I had a lovely stay at this hotel! The room was clean, modern, and spacious with good views, and the airport shuttle service made my early morning departure a breeze. The service from the front desk staff to the shuttle drivers was exceptional, making me feel very welcome. The location was convenient for airport access and exploring Richmond area, providing easy connections to Vancouver. The dining experience was pleasant with a nice breakfast selection. Overall, great value for money.
Rooms
9.0
The room I stayed in was clean, modern, and spacious with good views. It gave off a fresh and modern vibe, which I really liked. The airport shuttle service was a great bonus for my early morning flight.
Service
9.0
I experienced excellent service throughout my stay. From the front desk staff to the shuttle drivers, everyone was friendly, polite, and attentive. They truly cared about looking after their customers.
Location
8.0
The hotel's location was wonderful for airport access and exploring Richmond. Being close to the airport with a bookable shuttle service was so convenient. I also enjoyed the proximity to Richmond Mall and easy connections to Vancouver.
Dining
7.0
The dining experience was pleasant, especially the breakfast. The selection was nice, and the fresh fruit and self-service tea or coffee were a great addition. Although I had to ask for dish refills, overall it was enjoyable.
Facilities
8.0
The hotel offered a good range of facilities that catered to my needs during the stay. Everything was well-maintained and functional, adding to the overall comfort of my visit.
Barcelo Maya Caribe
Sherwood Inn
The Pierside Santa Monica
Kansas City Marriott Country Club Plaza
Arizona Charlie'S Decatur
Barcelo San Salvador
Travelodge Gloucester
Lismoyne Hotel
Me Sitges Terramar
Silom Serene A Boutique Hotel
Sunway Lost World Hotel
Adelphi Hotel